Tags: SIAMP受験準備, SIAMP復習攻略問題, SIAMP日本語対策問題集, SIAMP練習問題, SIAMP模擬対策問題
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SIAMP最新の試験トレントは、資格試験ごとに分類が異なるため、ユーザーはユーザーの実際のニーズに応じて独自の学習モードを選択できます。 SIAMP試験の質問は、ユーザーが選択できるさまざまな学習モードを提供します。これは、コンピューターや携帯電話の複数のクライアントがオンラインで勉強したり、オフライン統合のためにデータを印刷したりするために使用できます。手頃な価格と実践を完璧にサポートする最新のSIAMP試験のトレントは、SIAMP試験の質問のみを気に入っています。
GoShikenは長年にわたってずっとIT認定試験に関連するSIAMP参考書を提供しています。これは受験生の皆さんに検証されたウェブサイトで、一番優秀な試験SIAMP問題集を提供することができます。GoShikenは全面的に受験生の利益を保証します。皆さんからいろいろな好評をもらいました。しかも、GoShikenは当面の市場で皆さんが一番信頼できるサイトです。
試験SIAMP受験準備 & 便利なSIAMP復習攻略問題 | 大人気SIAMP日本語対策問題集
当社GoShikenは、受験者向けのSIAMP試験資料をEXIN編集するために設立されたプロフェッショナルブランドです。試験に合格するとともに、関連するSIAMP認定をより効率的かつ簡単に取得することを目指しています。 当社のSIAMP試験教材の優れた品質とリーズナブルな価格により、当社は国際市場で一流の会社になりました。 当社のSIAMPのEXIN SIAM Professional Exam試験トレントは、国際分野の他のメーカーよりも価格が優れているだけでなく、多くの点で明らかに優れています。
EXIN SIAM Professional Exam 認定 SIAMP 試験問題 (Q53-Q58):
質問 # 53
Previously, there was no common set of performance targets and metrics used across all ZYX companies ZYXH Contract Governance is concerned about this. They would like to see metrics that drive improvement once the transition has been made to a SIAM model.
ZYXS provide a range of services to some ZYX companies The ZYX IT steering group meets every 4 months chaired by the ZYXS IT Director It is attended by representatives from each ZYX company SIAMRUS provided a report for ZYXUK. This included a set of metrics that SIAMRUS have used before with other organizations. ZYXS has been selected to be the internal service integrator in the new SIAM model The ZYXS IT director has provided a set of metrics from an organization that she previously worked for What is the best way for ZYX to ensure effective metrics are in place to improve services?
- A. Take the set of metrics currently used by ZYXS and apply them across all service providers
- B. Run a pilot with metrics from the ZYXS IT director, involving ZYXS and all service providers
- C. Proceed with the set of metrics that SIAMRUS has previously used with other service providers
- D. At the next IT steering group meeting, agree on a common set of metrics that all service providers must use.
正解：D
解説：
* Current State Assessment:ZYX companies currently lack a unified set of performance targets and metrics, leading to inconsistent service performance assessments.
* Governance and Alignment:Effective governance in a SIAM model requires standardized metrics to drive improvement across all service providers. This ensures comparability and unified improvement goals.
* Stakeholder Engagement:Involving representatives from each ZYX company at the IT steering group meeting promotes buy-in and ensures the metrics are relevant and acceptable to all parties.
* Internal vs. External Metrics:While external metrics provided by SIAMRUS or those from the ZYXS IT director can offer insights, they may not be fully aligned with ZYX's specific needs and context.
Directly adopting these without consensus can lead to misalignment and resistance.
* Pilot Testing:Running a pilot with metrics from the ZYXS IT director could provide practical insights but does not guarantee consensus or applicability across all service providers.
* Common Metrics Agreement:By agreeing on a common set of metrics in a collaborative forum (the IT steering group meeting), ZYX ensures these metrics are tailored, accepted, and effective in driving improvements across the board.
References:
* SIAM Foundation Body of Knowledge (BoK), Chapter on Performance Management
* SIAM Professional Body of Knowledge (BoK), Metrics and Reporting Sections
質問 # 54
The CEO has asked the IT Director to create a SIAM strategy for ZYX that aligns with the mandate for change and the corporate strategy The CEO wants it as soon as possible.
What should the IT Director do?
- A. Design a new SIAM strategy ignoring the report from SIAMRUS
- B. Design a new SIAM strategy using the report from SIAMRUS as input
- C. Adopt the SIAM strategy proposed by SIAMRUS for ZYX
- D. Adopt the SIAM strategy proposed by SIAMRUS for ZYXUK
正解：B
解説：
* Context and Requirements:
* The CEO has requested the IT Director to create a SIAM strategy aligned with the mandate for change and the corporate strategy.
* Utilizing Existing Reports:
* Using the report from SIAMRUS as input ensures that the new strategy leverages the insights, analysis, and recommendations already provided by SIAMRUS.
* This approach ensures that the IT Director can build on existing work rather than starting from scratch, saving time and effort.
* Customization and Alignment:
* While the SIAMRUS report provides a foundation, the IT Director needs to design a strategy that is tailored to ZYX's specific needs, objectives, and corporate strategy.
* This customized strategy will ensure better alignment and effectiveness.
* Strategic Integration:
* Integrating insights from SIAMRUS with the unique requirements of ZYX ensures that the strategy is comprehensive and well-rounded.
References:
* SIAM Professional Body of Knowledge (BoK), Chapter on SIAM Strategy
* ITIL 4: Direct, Plan and Improve (DPI), Section on Strategy Management
質問 # 55
ZYXS has been appointed as the service integrator ZYXH will provide the retained capabilities The CEO has asked the ZYXS IT Director to prepare a governance approach for monitoring and measuring service performance that will support the achievement of the strategic objective to ensure delivery against contracts.
What is the best approach?
- A. ZYXH will review the performance of each delivered service in order to determine whether service levels have been achieved ZYXS will monitor its own performance, collect findings from the service providers, and collate these in a summary report to ZYXH
- B. ZYXS will monitor and measure each individual service provider for fulfilment of contractual targets. Based on reports from ZYXS. ZYXH will assume responsibility for monitoring the implementation of any improvements with the individual service providers
- C. ZYXS will assure delivery of the end to end service ZYXH will monitor the performance of ZYXS and overall achievement of the expected outcomes This includes ZYXH measuring the realization of benefits expected from the transition to SIAM
- D. ZYXH will monitor the individual service providers with whom they have retained legal contracts and report the findings to ZYXS ZYXS will then integrate this with data gathered from its own contracted service providers to produce an end-to-end report
正解：C
解説：
Objective and Context:
ZYXH wants to ensure delivery against contracts and has appointed ZYXS as the service integrator.
The CEO requests a governance approach to monitor and measure service performance.
End-to-End Service Assurance:
ZYXS, as the service integrator, is responsible for ensuring the delivery of end-to-end services. This includes integrating services from various providers and maintaining overall service performance.
Monitoring by ZYXH:
ZYXH will focus on monitoring ZYXS's performance as the integrator, ensuring that the strategic objectives are met and benefits are realized.
ZYXH will evaluate the overall outcomes and effectiveness of the SIAM transition, including service quality and contract adherence.
Governance Approach:
This approach aligns with the SIAM principle of having the service integrator manage operational responsibilities while the retained organization oversees strategic performance and benefits realization.
Reference:
SIAM Professional Body of Knowledge (BoK), Chapter on Service Performance Management ITIL 4: Direct, Plan and Improve (DPI), Section on Governance and Reporting SIAM Professional Body of Knowledge (BoK), Chapter on Governance and Service Assurance ITIL 4: Direct, Plan and Improve (DPI), Section on Monitoring and Measuring Performance
質問 # 56
ZYX has experienced a failure in their finance system leading to the delay of an invoicing run, a resulting temporary cash flow problem, and a breach of the service level for the end-to-end service.
Investigations show that this was caused by a change implemented by NETSCO A change request had been raised but not yet authorized As the NETSCO engineer thought it was urgent, they implemented the change without following the appropriate change processes to obtain authorization.
What is the most appropriate course of action the service integrator should take?
- A. Impose service credits on NETSCO to compensate for the service level failure
- B. Create a service improvement initiative for the treatment of emergency changes
- C. introduce a service level target on changes implemented outside of the change control process
- D. inform the management of NETSCO and let them deal with it as an operational matter
正解：B
解説：
* Incident Analysis:The failure in the finance system was caused by an unauthorized change implemented by a NETSCO engineer. This indicates a gap in the emergency change management process.
* Service Improvement:Creating a service improvement initiative focused on the treatment of emergency changes addresses the root cause of the issue and prevents future occurrences.
* Process Enhancement:This initiative should involve reviewing and strengthening the emergency change management process, including clear guidelines, authorization procedures, and training for engineers.
* Alternative Actions:
* Imposing service credits (Option B) addresses the symptom (service level failure) but not the underlying process issue.
* Informing NETSCO management (Option C) alone is insufficient to drive systemic change.
* Introducing a service level target on unauthorized changes (Option D) adds a monitoring mechanism but does not directly improve the change management process.
* Conclusion:The most appropriate course of action is to create a service improvement initiative for emergency changes. This proactive approach enhances the overall change management process and reduces the risk of similar issues in the future.
References:
* SIAM Foundation Body of Knowledge (BoK), Chapter on Change Management
* SIAM Professional Body of Knowledge (BoK), Service Improvement and Emergency Change Management Sections
質問 # 57
ZYX has implemented a SIAM structure, appointing SIAMRUS as the service integrator.
The SIAM strategy is to consolidate to a smaller number of service providers over time as existing contracts expire Until then. ZYX wants all current service providers to be part of the SIAM ecosystem.
What should ZYX do?
- A. Write to all the service providers informing them that SIAMRUS has been appointed as the service integrator
- B. Put a clause in service provider contracts that SIAMRUS is acting on behalf of ZYX or negotiate themselves
- C. Draw up a collaboration agreement across all service providers setting out how they will work together
- D. Communicate the SIAM strategy and instruct SIAMRUS to speak to all service providers to explain their role
正解：C
解説：
SIAM Strategy Communication: Clearly communicating the SIAM strategy ensures all service providers understand the new operational model and their roles within it.
Collaboration Agreement: Creating a collaboration agreement formalizes the expectations, roles, and responsibilities of all service providers, promoting a cooperative environment.
Role Clarification: The collaboration agreement ensures that SIAMRUS's role as the service integrator is well-defined and accepted by all service providers, preventing conflicts and misunderstandings.
Contractual Inclusion: While incorporating clauses in service provider contracts acknowledging SIAMRUS's role is essential, it is part of a broader strategy and not a standalone solution.
Formal Notifications: Informing service providers via official communication about SIAMRUS's appointment is necessary but insufficient without a collaboration framework.
Implementation Framework: The collaboration agreement serves as a foundational document, aligning all service providers with the SIAM strategy and ensuring they work towards common goals.
Reference:
SIAM Foundation Body of Knowledge (BoK), Chapter on Collaboration and Cooperation SIAM Professional Body of Knowledge (BoK), Governance and Contract Management Sections
質問 # 58
......
偶然的なIT試験は常にあなたの勉強の目標になって、あなたの運命を変えるかもしれません。EXINの重要な認証科目として、SIAMP試験に参加する人が多くなっています。我々の参考資料は試験の状況によって更新されています。それに、あなたは資料を購入したら、我々はSIAMP資料の更新の第一時間であなたを知らせます。
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EXIN SIAMP受験準備 そしてそれは、すべての受験者が気になるものです、我々GoShiken SIAMP復習攻略問題はお客様の立場でお客様に最高のサービスを提供します、弊社の問題集を通じて、受験者としてのあなたはSIAMP試験に関する専門知識をよく習得し、自分の能力を高めることができます、システムを購入する前に、SIAMP模擬テストにより無料の試用サービスが提供されるため、EXIN SIAM Professional Exam顧客は購入前にシステムを完全に理解できます、EXIN SIAMP受験準備 それで、不必要な損失を避けできます、EXIN SIAMP受験準備 そのため、購入後はお気軽にご利用ください。
だれだったかしらと、彼女は思い出そうとした、だが室見はぐっと、工兵と扉とびSIAMPらの間に身体を割り込ませた、そしてそれは、すべての受験者が気になるものです、我々GoShikenはお客様の立場でお客様に最高のサービスを提供します。
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それで、不必要な損失を避けできます。
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